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Legal Information


Who we are

IBERDROLA, S.A., has its registered office in Bilbao (Vizcaya), Plaza Euskadi número 5. For more information you may contact us through our telephone number 944151411 or via the following email address:

IBERDROLA, S.A. is on file with the registrar of companies of Biscay at volume 17, folio 114, section 901, sheet nº BI-167, entry 1, with NIF number A-48010615.

Conduct guidelines

IBERDROLA forms a part of Autocontrol (Association for Self-regulation of Commercial Communication) and adheres to the Advertising Code of Conduct and the Ethical Code for E-Commerce and Interactive Advertising approved by this Association and available on its webpage

IBERDROLA and its employees are subject to the regulations stipulated in the Ethical Code of IBERDROLA, which is available to users on its webpage


IBERDROLA offers access to the website under the terms of use described below:

Access and users

Access to the website attributes the status of USER to whomsoever does so and expresses the full and unreserved acceptance on the part of the USER of each and every one of these TERMS OF USE. The provision of the service of the Portal is free.


IBERDROLA, in order to improve the website, reserves the right to modify, suspend, or discontinue the presentation, configuration, technical specifications, content and services of the website, at any time without notice to USERS.

Specifically, IBERDROLA reserves the right to eliminate, limit, or impede access to its web when technical difficulties arise due to events or circumstances beyond IBERDROLA’s control, which in its judgment diminish or nullify the standard security levels adopted for the proper functioning of this website.

Likewise, IBERDROLA reserves the right to modify at any time these terms of use and any other specific terms contained in the website.


The contents of this website should be considered by the user as a means of introduction, and should not be used as an influencing factor when making decisions. Furthermore, neither this content as a whole nor any part of it constitutes a contractual document, nor may it be used for incorporation into or interpretation of any contract or any other type of undertaking. In particular, this content does not constitute an offer or invitation to purchase, subscribe, sell or exchange shares in any jurisdiction.

IBERDROLA guarantees that all the content and services offered on website respect the principle of the dignity of persons, the principle of non-discrimination for reasons of race, sex, religion, thought, nationality, inability or any other personal or social circumstance, including the principle of the protection of adolescence and childhood. The foregoing notwithstanding, IBERDROLA does not guarantee the accuracy and reliability of the information contained in the pages which are not self-elaborated and whose content belongs to third parties information sources. Nor can it guarantee the accuracy and reliability of content on websites accessed via links. Under no circumstances can these links be considered a recommendation, sponsorship or distribution by IBERDROLA of information, products and/or services owned or offered by third parties.

Conditions of use

The USER undertakes to make proper use of the of the content and services of, which may, under no circumstances, be used for illegal purposes or ones which may be contrary to civil order, the defence of the nation or public health. Any use by the USER of the content and services must respect the principles stated in the above paragraph.

USERS coming to this web site are expressly authorised to view all the information it contains, as well as to download or make private reproductions of same on their own computer systems, as long as the elements reproduced are intended solely for the USER’s personal use; they may not be granted or transferred to third parties.

Intellectual and industrial property

The intellectual and industrial property rights contained in the web pages of, their graphic design and computer codes, including the trade names, trademarks, designs and symbols, are the property of IBERDROLA, unless where it is stated that they are the property of another.

Any reproduction, distribution, marketing or transformation of their content, which has not been expressly authorised by its owners, constitutes an infringement of the intellectual and industrial property rights protected by law.

IBERDROLA shall be entitled to exercise the corresponding administrative, civil or criminal actions in the event of a violation of these rights by the USER.

Exclusion of guarantees and responsibilities

The USER is solely and exclusively responsible for their access to and use of the pages.

IBERDROLA does not guarantee the accuracy and reliability of information contained in the pages which is not self-elaborated and whose content belongs to third party information sources. Furthermore, IBERDROLA shall only be liable for own services and content that has been directly elaborated by IBERDROLA that are identified with its Copyright or as its intellectual and industrial property.

IBERDROLA neither guarantees nor is liable for damages of any kind, which are due to the following circumstances:

  1. The lack of continuity of the operation of, including the incorrect operation of the web pages.
  2. The lack of use, suitability or validity of the services and content provided on with regard to the results and expectations of the USER.
  3. The existence of viruses or programs in the USER’s computer or due to the presence of a virus in the services provided by third parties through
  4. The access by non-authorized third parties to the conditions, characteristics and circumstances of access and use of USERS to the website.
  5. Under no circumstance, including indirect, special, consequential, punitive damages, negligence, loss of revenues, lost profits, loss of goodwill, loss of use, loss of profit, loss of data, etc. arising out of or in connection with the access to and/or the use of the website.

Use of “cookies” use own and third-party cookies to facilitate the browse by his website and obtain major efficiency and customize the services offered to the USERS. For more information about their use, click on cookie policy.

Google analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc., a company domiciled in Delaware, whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. Google will use this information on behalf of Iberdrola for the purpose of evaluating users’ use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Protection of personal data

The website will not automatically recognise any information referring to the identities of users of its pages. In the event that the user requests information or wishes to make comments about the website’s content, they will have to enter some basic information about themselves.

The information requested from users on the website forms is mandatory except in the case that it is indicated otherwise on the corresponding form. In the event that the user does not enter the requested mandatory information, IBERDROLA will not be able to process the form in question.

The information obtained is subject to the security measures and privacy policy approved by Iberdrola in accordance with the regulations in force at any given time.

This information is treated with absolute confidentiality and exclusively for the ends for which it was requested, in compliance with the provisions of Organic Law 15/1999 of 13 December, governing the Protection of Personal Data.

In accordance with the provisions of Organic Law 15/1999, (LO 15/1999) relating to the Protection of Personal Data, users may at any time exercise their right to access, rectify, contest and/or cancel the personal data provided, through a written request, accompanied by a copy of their ID card or passport, in the manner stipulated in Royal Decree 1720/2007, of 21 December, by which the Regulation was approved implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data.

Applicable law and jurisdiction

These conditions of use are under the jurisdiction of Spanish law.

In the event that there is any disagreement or controversy arising from the interpretation or application of these Conditions of Use, or from the content of the webpage, in general, IBERDROLA and the USER, expressly waive any other jurisdiction to which they may be entitled and submit to the Jurisdiction and Authority of the Courts and Tribunals of the USER’s region of domicile. In the event that the USER is domiciled outside of Spain, IBERDROLA and the USER expressly waive any other jurisdiction to which they may be entitled and submit to the Jurisdiction and Authority of the Courts and Tribunals of the city of Bilbao.


The pages of provide links to other websites and content that are property of third parties. The sole object of the links is to provide the USER with the possibility of complementing information through these links. IBERDROLA does not under any circumstances accept any liability for the results which may be occasioned to the USER through accessing these links.

The USER and any other natural or legal person who may foresee to establish any technical device to link their website to, website must ask for and obtain prior written authorisation from IBERDROLA. The link to website does not imply, under any circumstance, the existence of any kind of relationship between IBERDROLA and the owner of the site where the link is established, nor the acceptance, by IBERDROLA, of its content or services.